What are cookies?
Cookies are small text files that are stored on your computer or internet-enabled device by websites you visit. In a nutshell, they help websites function more efficiently for visitors.
They do this in several ways. Some help you navigate around a website from page to page or save you having to re-enter the same log-in details each time. Others provide anonymous website usage information to help our website. This helps the charity learn how visitors like to use our site so we can keep making improvements. Other cookies help a website to recognise a user’s device and ensure the visitor sees content related to their interests.
What cookies do we use?
Our website uses three kinds of cookie (in line with the categories defined in the International Chamber of Commerce UK’s cookie guide):
Strictly necessary cookies: These are essential to enable you to move around our websites and to allow the features of the sites to work correctly. Without these, services you request – such as navigating between pages – cannot be provided.
Performance cookies: These enable us to collect anonymous information about how visitors use our website, for instance which pages are viewed by visitors most frequently. This information helps us improve how our website works or the effectiveness of our donors and supporters. They do not collect information that identifies the visitor.
Functionality cookies: These remember choices made by, or attributes of, the visitors to our site. They enhance the features and content you experience during your visit, such as preferred font size, language or which appeals are of most interest.
There is also a fourth type of cookie, which we may use in the future when we launch our online fundraising:
Targeting cookies: These collect information about browsing habits. This may include your use of social media sites or how you interact with our website, to help show you relevant content in other parts of the internet, such as display advertisements. They also help charities reach audiences with special appeals, such as to publicise and raise funds for relief operations during emergencies.
For more information on these categories, please see the ICC’s Cookie guide available here.
Third party websites
Our website uses Google Analytics, which is commonly used to help manage website traffic and learn how we can keep improving the site so that visitors can find what they need. These analytics provide anonymous information about your use of the website to Google, which uses this data to evaluate your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Consent and control
If you wish to restrict, block or delete the cookies which are set by any website, you can do this through your browser settings. The “Help” function within your browser should tell you how.
Alternatively, you may wish to visit www.allaboutcookies.org which contains information on how to block cookies from a wide variety of browsers.
Please note that by deleting or blocking cookies, our website may not always be able to function correctly.
Changes in this policy
Phone: +44 203 950 4011
Post: Supporter Care, UK for UNHCR, Fox Court, 14 Gray’s Inn Road, London WC1X 8HN